Home / Contact Us

Get in Touch with JY Electronics

We're here to help with your electronic component needs. Reach out to our team for inquiries, support, or partnership opportunities.

Our Locations

2 Offices in United States

New Hampshire Office

26D Columbia Circle
Merrimack, Hillsborough County
NH 03054, US

Business Hours:

Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed

Phone:

+1 (617) 982-2078

Get Directions

Boston Office

11 Apex Drive, Suite 300A
Marlborough, MA 01752, USA

Business Hours:

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed

Phone:

+1 (617) 982-2078

Get Directions

Direct Contact

Contact Numbers

Customer Support

+1 (617) 982-2078

Sales Department

+1 (617) 982-2078

International

+86 21 6080 0980 (China)

Email Addresses

General Inquiries

info@jyelectronics.com

Sales & Orders

sales@jyelectronics.com

Technical Support

support@jyelectronics.com

Connect With Us

WeChat QR Code

WeChat

WhatsApp QR Code

WhatsApp

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Preferred Contact Method

Frequently Asked Questions

Find answers to common questions about our products, services, and policies.

JY Electronics specializes in a wide range of electronic components including microcontrollers, sensors, power management ICs, memory chips, connectors, passive components, and specialized components for automotive, industrial, and consumer electronics applications. We maintain partnerships with leading manufacturers to ensure authentic, high-quality components.

Our standard shipping timeframes vary based on location and product availability. Domestic orders typically ship within 1-3 business days, with delivery in 3-5 business days. International orders may take 7-14 business days. We also offer expedited shipping options for urgent requirements. You'll receive tracking information once your order ships.

We accept returns within 30 days of delivery for most standard products, provided they are in original, unopened packaging. Custom or special-order items may have different return policies. All returns require a Return Material Authorization (RMA) number, which you can request through our customer service team. Defective products can be returned for replacement or refund at our discretion.

Yes, we provide comprehensive technical support for all our products. Our team of experienced engineers can assist with product selection, implementation guidance, troubleshooting, and application-specific questions. Technical support is available via email, phone, or through our online support portal. For complex projects, we also offer advanced technical consulting services.

Absolutely! JY Electronics specializes in sourcing hard-to-find and obsolete components. Our global supplier network allows us to locate and procure components that may be discontinued or in short supply. We verify authenticity and provide full traceability for all sourced components. Contact our specialized sourcing team with your requirements for assistance.

Can't find the answer you're looking for?

Contact Our Support Team